A little less guesswork

Get back to
your next question.

Straight answers to the things that interrupt your flow.

Getting started

Can I try DarkGPT without an account?

You can send one guest preview per IP every 24 hours. A preview may show part of an answer. Guest previews do not use live web search. Sign in to save conversations and use account tools.

How do I create an account?

Open chat and choose Login, then Register. Enter your email, password and confirmation. Follow the verification email before signing in. Use an address you can access.

I cannot find the verification email. What now?

Check spam and other inbox folders. Open Login, enter the account email and request another verification email. Use the most recent message.

Your account

How do I reset my password?

Open Login → Forgot password. Enter the email used for the account and follow the reset link from your inbox. Choose a new password and sign in again. Never share the reset link or password in a public support report.

Can I use Google sign-in?

The login screen offers Continue with Google when it is configured. Use the correct Google account. If sign-in fails, return to Login and use the sign-in method already linked to your account.

How do I change cookie choices?

Open Settings → Manage cookies. Essential cookies support the service. Optional analytics can be enabled or disabled in cookie preferences.

Using the workspace

What is the difference between Library and Projects?

Library stores supported files for reuse in chat. Projects group conversations and can have shared instructions. Use Library for a document you want to revisit and a project for an ongoing piece of work.

Which uploads can I use?

Use the formats accepted by the chat attachment picker, including supported text/code files and PNG, JPEG or WebP images. Files per message and combined upload size depend on the plan. Image analysis is supported; image generation is not available.

Can DarkGPT search the web?

Eligible signed-in chat can search the web for suitable current-information questions and show sources. Guest previews do not use live web search. A separate Deep research mode is not available. Check important claims against the cited sources.

Who can read a shared conversation?

Anyone with the shared link can read its snapshot. Sharing does not automatically include future messages. Review the content before sharing and revoke a link when you no longer need it.

Why did I receive an educational answer?

Some requests for harmful instructions are routed into an educational or protective response. A paid membership does not switch safeguards off. If a legitimate task was misunderstood, clarify its actual purpose and authorized scope.

Plans and payments

Where can I see current prices and limits?

The Pricing page reads the same plan catalogue used by the workspace. Review the current membership, credits and upload limits there. Your account Usage view shows the remaining balance.

Why is Apple Pay or Google Pay missing?

Wallet availability depends on the device, browser and configured wallet, as well as checkout eligibility. Use a supported browser with an eligible wallet or choose card payment.

I paid but access has not updated. What should I do?

Allow the payment provider to finish processing, then return to chat and refresh your account. Crypto can also require network confirmations. If the issue continues, keep the transaction reference and contact support; do not send card details, wallet keys or account passwords.

How do I manage my card membership?

Sign in and open Settings → View plans → Manage subscription. The available subscription actions are shown in the Stripe billing portal.

Still stuck?

Describe what you were trying to do and the exact message you saw. Include a payment reference if relevant, with private information removed.

Contact DarkGPT ↗

For privacy and account enquiries, this is the contact listed in our policies. We do not publish a guaranteed response time.